TrustProtect
Secure payments via Stripe

Secure every transaction, between individuals and businesses

Funds are held until you approve. Unknown supplier, contractor, deposit, remote purchase: zero risk, zero fraud.

No subscription · No commitment · Sign up in 2 minutes

Buyer protectionFunds are held until you approve

Seller payment guaranteedOnce approved, instant automatic payment

No direct paymentsEverything goes through our secure system

12 000+

transactions secured

4,9 ★

satisfaction rating

0 €

lost by our users

Secure transaction

Preview (example)

Secured payment

Product

iPhone 14
Price400 €
Buyer protection fee24,60 €
Buyer total424,60 €
Seller receives400 €
Invitation sentsecured
Payment confirmedStripe
Receipt to confirmbuyer
Seller paymentafter approval

12 000+

active users

4,9 / 5

average rating

2,1 M€+

secured on the platform

100%

sellers paid on time

Who it's for

For individuals and businesses alike

TrustProtect adapts to every situation: private sales, contractors, suppliers, services.

Individuals

  • Sell an iPhone, car or valuable item between individuals
  • Buy on Facebook Marketplace or Gumtree risk-free
  • In-person handoff: inspect before you approve
  • Total protection against scams and fraud

Businesses

  • Secure payment to a new or unknown supplier
  • Contractor deposit held until work is approved
  • Service paid after delivery of results
  • Supplies, materials, goods: payment guaranteed on delivery
Use cases

Adapted to every situation

Whether individual or business, TrustProtect covers every scenario where you need a secure transaction.

Unknown supplier

Secure payment before delivery of goods or materials.

See the guide

Contractor & deposit

Secure deposit, released after work is approved.

See the guide

Remote purchase

Buy on Facebook Marketplace, Gumtree or between individuals risk-free.

See the guide

In-person handoff

Inspect the item on the spot, then approve. Seller is paid instantly.

See the guide

Freelance service

Coaching, web dev, training: paid after deliverable is approved.

See the guide

High-value item

Watch, jewellery, luxury bag, vehicle: maximum protection on premium transactions.

See the guide
How it works

3 simple steps

Create a transaction, pay securely, and approve on receipt. Simple as that.

  1. 01

    Create & invite

    The buyer creates the transaction and invites the seller. The seller accepts — everything is transparent.

  2. 02

    Secure payment

    The buyer pays by card. Funds are held on our platform, inaccessible to both parties.

  3. 03

    Approve & release

    The buyer confirms receipt. The seller is paid immediately and automatically.

Benefits

Protects both sides of the transaction

Buyer or seller, TrustProtect guarantees a fair and secure experience.

For the buyer

Funds held

Your payment is held in escrow until you approve the transaction.

Verify before payment

You inspect the item or deliverable before the seller gets paid.

Return & refund

If there's a problem, you can request a return before approving.

Managed disputes

Our team steps in to resolve disagreements fairly.

For the seller

Payment guaranteed on approval

Once the buyer confirms, you're paid automatically and instantly.

Zero seller fees

You receive 100% of the agreed amount. Fees are paid by the buyer.

Automatic payment

No waiting, no negotiation: bank transfer is automatic after approval.

No risky cheques or transfers

No more bounced cheques or cancelled transfers. Payment is guaranteed.

Trusted by users

What our users say

Individuals and businesses who secured their transactions with TrustProtect.

I was worried about getting scammed on Facebook Marketplace. With TrustProtect, the buyer paid, I delivered, and I received my money automatically that evening. Flawless.

JM

James M.

Individual — iPhone sale

We were working with a new supplier for £8,000. Impossible to wire money without guarantees. TrustProtect secured everything. We'll use it again.

SB

Sarah B.

SME Manager — supplier

My clients were reluctant to pay a deposit. Since I started using TrustProtect, they understand the money is held until the work is completed. No more conflicts.

DL

David L.

Contractor — deposit for work

Payments 100% secured by Stripe

TrustProtect uses Stripe, the world's leading payment platform. Your card details are never stored on our servers.

StripePCI DSS Level 1256-bit encryption3D SecureReal-time fraud detection
Pricing

Transparent fees, paid by the buyer

The seller receives 100% of the agreed amount. Zero seller fees.

Small transactions

Up to €1,000

5.9% + €1

  • E.g. €400 → fee €24.60
  • Buyer protection included
  • Seller receives 100%
  • Secure payment via Stripe

Medium transactions

€1,000.01 to €5,000

Most popular

3.9% + €1

  • E.g. €2,000 → fee €79
  • Buyer protection included
  • Seller receives 100%
  • Secure payment via Stripe

Large transactions

Over €5,000

2.9%

  • E.g. €10,000 → fee €290
  • Buyer protection included
  • Seller receives 100%
  • Ideal for vehicles and luxury

The seller receives 100% of the agreed amount. Zero seller fees.

FAQ

Frequently asked questions

Who pays the fees?+

The buyer pays a protection fee (5.9% + €1 up to €1,000, then decreasing). The seller receives 100% of the agreed amount, with no fees.

When is the seller paid?+

As soon as the buyer confirms receipt of the item or validates the service. Payment is automatic and instant.

What if I have a problem with the item or service?+

You can request a return or open a dispute before confirming receipt. Our system handles the return and refund process transparently.

Is my payment information secure?+

Yes. We use Stripe, PCI DSS Level 1 certified. Your card details are never stored on our servers.

Does TrustProtect work for businesses?+

Yes, TrustProtect is fully suited for small businesses, contractors, suppliers and service providers.

Join 12,000+ users

Secure your next transaction in 2 minutes

Individual or business, your money is protected until approval. No advance payment, no risk.

No subscription100% secure Stripe paymentSeller payment guaranteedData protected