Secure payment between individuals: funds held, seller paid after validation
Payment held by Stripe until validation. Unknown supplier, contractor, deposit, remote purchase: zero risk, zero scams.
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4,569
registered users
12
active transactions
250
completed transactions
Découvrez ce que pensent nos clients de TrustProtect. Tous les avis sont collectés et vérifiés par Trustpilot, indépendamment de notre plateforme.
For individuals and professionals
TrustProtect adapts to every situation: sales between individuals, contractors, suppliers, service provision.
Individuals
- Sale of iPhone, car, or valuable item between individuals
- Purchase on Craigslist or Facebook Marketplace without risk
- In-person handover: check before validating
- Total protection against scams and fraud
Professionals
- Secure payment with an unknown or new supplier
- Contractor deposit held by Stripe, transferred after work validation
- Service paid after delivery of results
- Pallets, materials, supplies: guaranteed payment upon delivery
Suitable for all your situations
Whether individual or professional, TrustProtect covers all cases where you need a secure transaction.
Contractor & deposit
Make a secure deposit. The transfer to the seller is processed by Stripe only after work validation.
See the guideRemote purchase
Buy on Craigslist, Facebook Marketplace, or between individuals without risk.
See the guideIn-person handover
Check the item on-site, then validate. The seller is paid immediately.
See the guideService provision
Coaching, web development, training: paid after deliverable validation.
See the guideValuable item
Watch, jewelry, luxury bag, vehicle: maximum protection on premium transactions.
See the guide3 simple steps
Create a transaction, pay securely, and validate upon receipt. It's that simple.
- 01
Creation & invitation
The buyer creates the transaction and invites the seller. The seller accepts, everything is transparent.
- 02
Secure payment via Stripe
The buyer pays by card. The payment is processed by Stripe and held by Stripe, inaccessible to both parties until validation.
- 03
Validation & transfer
The buyer confirms receipt. The transfer instruction is sent to Stripe, which pays the seller.
Protects both sides of the transaction
For both buyers and sellers, TrustProtect ensures a fair and secure experience.
For the buyer
Payment held by Stripe
Your payment is held by Stripe until you validate the transaction.
Verification before payment
You inspect the item or deliverable before the seller is paid.
Return & refund
In case of a problem, you can request a return before validating.
Dispute managed
Our team intervenes in case of disagreement to resolve it fairly.
For the seller
Guaranteed payment upon validation
As soon as the buyer confirms, you are paid automatically and instantly.
No seller fees
Your net amount is displayed from the creation. The seller commission is minimal (0.7% to 0.9% depending on the amount) — zero hidden fees.
Automatic payment
No waiting, no negotiation: the transfer is automatic after validation.
Zero risky checks/transfers
No more bounced checks or canceled transfers. Payment is guaranteed.
What our users say
Individuals and professionals who have secured their transactions with TrustProtect.
“I was afraid of being scammed on Craigslist. With TrustProtect, the buyer paid, I delivered, and I received my money automatically that same evening. Perfect.”
Thomas M.
Individual — selling iPhone
“We were working with a new supplier for €8,000. Impossible to make a transfer without a guarantee. TrustProtect secured everything. We will do it again.”
Carole B.
SME Manager — supplier
“My clients hesitated to pay a deposit. Since I started using TrustProtect, they know their payment is held by Stripe until the work is completed. No more conflicts.”
Romain L.
Artisan — work deposit
100% secure payments by Stripe
TrustProtect uses Stripe, the world's leading payment solution. Your bank details are never stored on our servers.
Transparent fees, paid by the buyer
Fees visible from the quote: both buyer and seller know exactly what they are paying. No hidden fees.
Small transactions
Up to €1,000
5.9% + €0.90
- Ex: €400 → fees €24.50
- Buyer protection included
- Seller commission 0.9%
- Secure payment via Stripe
Medium transactions
From €1,000.01 to €5,000
3.9% + €0.90
- Ex: €2,000 → fees €78.90
- Buyer protection included
- Seller commission 0.8%
- Secure payment via Stripe
Large Transactions
Above €5,000
2.9%
- Ex: €10,000 → fee €290
- Buyer protection included
- Seller commission 0.7%
- Ideal for vehicles and luxury items
Transparent fees from the quote: the buyer sees the total amount due, the seller sees their net. No surprises.
Premium Options
Three Optional Packages at Checkout
Offered for those who want to go further — 100% optional, transparent from the quote.
Craftsman Verification Package
99,00 € — Craftsman work category
Frequently Asked Questions
Who pays the fees?+
The buyer pays protection fees (5.9% + €0.90 up to €1,000, then decreasing). The seller pays a minimal and transparent commission (0.7% to 0.9% depending on the amount), visible from the quote — no surprises.
When is the seller paid?+
As soon as the buyer confirms receipt of the item or validates the service. The payment is automatic and immediate.
What if I have a problem with the item or service?+
You can request a return or open a dispute before validating receipt. Our system manages the return and refund process transparently.
Are my bank details secure?+
Yes. We use Stripe, certified PCI DSS Level 1. Your bank details are never stored on our servers.
Does TrustProtect work for professionals?+
Yes, TrustProtect is fully suited for small businesses, artisans, suppliers, and service providers.
Do you offer premium options?+
Yes, two optional packs are sold separately: Vehicle Analysis Pack (from €99.99 Standard 48h or €149.99 Express 2h) with a full report and our team's expertise for Car/Motorcycle/Truck categories; Artisan Verification Pack (from €99.99 Standard 48h or €149.99 Express 2h) for the Artisan trades category. 100% optional and transparent.
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Secure Your Next Transaction in 2 Minutes
Whether individual or professional, your money is protected until validation. No upfront payment, no risk.