TrustProtect
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Contact us

A question, a problem or a partnership proposal? We reply within 24 to 48 hours.

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Response time

We respond within 24 to 48 business hours, Monday to Friday.

Before contacting us

Your question may already have an answer in our documentation.

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Frequently asked questions

Answers to the most common questions.

How do I create my first transaction?

Sign up for free, then click "New transaction". Enter the amount and invite the other party.

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How much does TrustProtect cost?

Fees are paid by the buyer: 5.9% + €1 up to €1,000, then decreasing. The seller pays nothing.

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What should I do in case of a dispute?

From your transaction, click "Open dispute". Our team will step in within 48 hours.

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