Contractor Protection

Protect Your
Contractor Deposit

Hiring a contractor for home improvement? Don't hand over thousands of dollars on trust alone. TrustProtect holds your deposit in escrow until the work is completed to your satisfaction. Your deposit is safe until you approve.

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Why contractor deposits are risky

The FTC receives tens of thousands of complaints about home improvement fraud every year. Here is how TrustProtect protects you.

You pay a 50% deposit and the contractor never shows up to start work

With TrustProtect, your deposit is held in escrow. The contractor cannot access it until you confirm work has begun or been completed.

The contractor does shoddy work but already has your money

You inspect the work before releasing payment. If quality does not meet the agreement, you open a dispute and our team mediates.

A contractor asks for full payment upfront and disappears mid-project

Set up milestone payments through escrow. Release funds only as each phase is completed to your satisfaction.

Perfect for any home project

From a small repair to a full renovation, TrustProtect covers it all.

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Home renovation

Kitchen remodels, bathroom upgrades, basement finishing โ€” protect every deposit.

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Handyman services

Plumbing, electrical, drywall โ€” hold payment until the fix is verified.

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Painting & flooring

Interior and exterior work. Release payment only when the job meets your standards.

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Roofing & siding

Large exterior projects with big deposits. Milestone payments protect your investment.

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Landscaping

Yard work, fencing, decks, patios โ€” inspect before you approve.

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HVAC & appliance install

New furnace, AC unit, or water heater install. Pay safely with escrow.

How it works

4 simple steps to protect your contractor deposit.

1

Create the project

Enter the deposit amount, describe the scope of work, and set milestones if needed.

2

Invite your contractor

The contractor receives a secure link to view terms and confirm the agreement.

3

Deposit held in escrow

Your payment is processed by Stripe and locked until you approve the work.

4

Approve & release

Work done right? Approve and the contractor is paid instantly. Issues? Open a dispute.

Why homeowners choose TrustProtect

Deposit protection

Your deposit is locked in escrow. No contractor can access it without your explicit approval.

Contractor gets paid on time

Honest contractors love TrustProtect โ€” they get paid instantly when you approve, with zero fees.

Milestone payments

Split large projects into phases. Release funds as each milestone is completed and inspected.

Dispute resolution

If the work is substandard, our team steps in to mediate. No need for small claims court.

Without TrustProtect vs. With TrustProtect

Without TrustProtect

  • Hand over a $5,000 check and hope the contractor shows up
  • No leverage if the work quality is poor
  • Contractor disappears mid-project with your deposit
  • Lengthy small claims court process to recover funds
  • No documentation of what was agreed upon

With TrustProtect

  • Deposit held securely โ€” contractor must earn it
  • Inspect and approve before any funds are released
  • Milestone payments ensure steady progress
  • Professional dispute mediation saves you time and legal fees
  • Full transaction record of scope, payments, and approvals

Frequently Asked Questions

How does TrustProtect protect my contractor deposit?+

When you pay through TrustProtect, your deposit is held in a secure escrow account powered by Stripe. The contractor cannot access the funds until you inspect the work and approve the release. If they fail to deliver, you get your money back.

Will legitimate contractors accept TrustProtect?+

Professional contractors welcome TrustProtect because it guarantees they will be paid the moment you approve. It builds trust and professionalism. A contractor who refuses escrow when payment is guaranteed should raise a red flag.

Can I set up milestone payments for a large project?+

Yes. For multi-phase projects like a kitchen renovation or home addition, you can create multiple escrow milestones. For example: 25% at demolition complete, 25% at framing, 25% at finishing, and 25% at final walkthrough.

What if the contractor does poor quality work?+

You can refuse to approve the payment and open a dispute. Provide photos and documentation of the issues. Our team will review the case and mediate a resolution, which may include requiring the contractor to fix the work or issuing a refund.

How much does it cost to protect my deposit?+

Protection fees start at 5.9% + $1 for deposits up to $1,000, then decrease for larger amounts. The contractor receives 100% of the agreed price with no fees deducted from their payment.

Is this available for commercial projects too?+

Yes. TrustProtect works for residential and commercial contractor payments. Whether it is a bathroom remodel or an office buildout, escrow protection keeps both parties safe.

Never lose a contractor deposit again

TrustProtect holds your deposit until the work is done. The contractor gets paid when you approve. Everyone wins.

Deposit held until approval Dispute resolution included Contractor paid guaranteed