Secure Payments
Between Individuals
Buying or selling on Craigslist, Facebook Marketplace, or directly with someone you don't know? TrustProtect holds your payment in escrow until both parties confirm. No more risky Venmo, Zelle, or cash transactions.
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Your problems, our solutions
Sound familiar? TrustProtect eliminates these risks once and for all.
You send money via Venmo or Zelle and the seller disappears
With TrustProtect, funds are locked in escrow. The seller cannot access them until you confirm you received the item.
You sell an item but the buyer claims they never received it
Delivery tracking is linked to the transaction. Once confirmed, your payment is released automatically.
You meet in person but worry about carrying cash or fake payments
Our in-person handoff mode lets you verify the item on the spot and approve payment from your phone.
Perfect for...
Whatever you are buying or selling, TrustProtect keeps both parties safe.
Phones & electronics
iPhones, MacBooks, gaming consoles — verify everything works before releasing payment.
Cars & vehicles
Secure key handoff and guaranteed payment for private vehicle sales.
Furniture & appliances
Check condition at delivery before the seller gets paid.
Jewelry & luxury goods
Watches, designer bags, collectibles — maximum protection for both sides.
Sneakers & streetwear
Authenticate items before approving. No more fakes.
Gaming & hobbies
Trading cards, camera gear, musical instruments — inspect before you pay.
How it works
4 simple steps to a risk-free transaction.
Create the transaction
Enter the amount, item description, and invite the other party.
Buyer pays securely
Payment is processed by Stripe and held in TrustProtect escrow.
Receive & inspect
Get your item — shipped or in person — and check it matches the listing.
Approve or dispute
Happy? Approve and the seller is paid instantly. Problem? Open a dispute.
Why TrustProtect
Buyer protection
Your money never leaves escrow without your explicit approval.
Seller paid guaranteed
Once the buyer approves, payment is released instantly to the seller.
No risky bank transfers
Stop sending wire transfers or Zelle payments with zero recourse.
Dispute resolution
If something goes wrong, our team steps in to mediate and resolve the issue.
Without TrustProtect vs. With TrustProtect
Without TrustProtect
- Send money via Venmo/Zelle — no way to get it back
- Seller can disappear after receiving payment
- No proof of delivery or condition
- Carrying large amounts of cash for in-person deals
- No dispute resolution — you are on your own
With TrustProtect
- Funds held in escrow until you approve
- Seller must deliver before accessing payment
- Transaction records and delivery tracking built in
- Cashless in-person handoff with phone confirmation
- Professional dispute mediation if issues arise
Frequently Asked Questions
How does TrustProtect protect individual buyers and sellers?+
When you buy through TrustProtect, your payment is held in a secure escrow account powered by Stripe. The seller cannot access the funds until you confirm receipt and satisfaction. If the item does not match the description, you can open a dispute or request a return.
Is TrustProtect available in the United States?+
Yes. TrustProtect is US-first with full English UX, USD pricing, and payments processed through Stripe for US transactions.
How much does it cost?+
Buyer protection fees start at 5.9% + $1 for transactions up to $1,000, then decrease for larger amounts. The seller pays zero fees — they receive 100% of the agreed price.
Can I use TrustProtect for in-person transactions?+
Absolutely. TrustProtect has a dedicated in-person handoff mode. Meet the other party, inspect the item, and approve payment from your phone on the spot.
What if the item does not match the description?+
You can refuse to approve the transaction and request a return. The seller must accept the return or our team will arbitrate. Once the item is returned, you are refunded automatically.
Is my payment information safe?+
Yes. We use Stripe, certified PCI DSS Level 1 — the highest level of payment security. Your card details are never stored on our servers.
Stop risking your money. Start trading safely.
Join thousands of individuals who buy and sell with confidence using TrustProtect escrow.