TrustProtect
Transparent pricing

Clear and honest fees

The buyer pays a protection fee. The seller receives {highlight}, with no fees. 100% of the agreed amount

Buyer protection fees

Decreasing rates based on transaction amount

Up to €1,000

5.9%

+ €1

Example: 400€

Fee: 24,60€

Example: 800€

Fee: 48,20€

Most popular

€1,000.01 to €5,000

3.9%

+ €1

Example: 2 000€

Fee: 79€

Example: 4 000€

Fee: 157€

Over €5,000

2.9%

Flat

Example: 10 000€

Fee: 290€

Example: 20 000€

Fee: 580€

What's included

  • Secure payment via Stripe
  • Buyer protection (funds held until approval)
  • Dispute and return management
  • Responsive customer support

Seller guarantees

  • You receive 100% of the agreed amount
  • No fees for the seller
  • Automatic payment upon approval
  • Fast bank transfer
Transaction example

Understanding fees in detail

Transaction: iPhone 14 Pro

Amount agreed between buyer and seller

Product price800,00 €
Buyer protection fee (5.9% + €1)48,20 €
Total paid by buyer848,20 €

Amount received by seller

100% of the agreed price, no fees

800,00 €

Important : Fees are calculated and displayed automatically when creating the transaction. No surprises, everything is transparent.

Frequently asked questions about pricing

Why does the buyer pay fees?

Buyer protection fees cover secure payment via Stripe, fund escrow, dispute and return management, and customer support. It's the price of security and peace of mind.

Does the seller pay any fees?

No, never. The seller receives 100% of the agreed amount, with no fees whatsoever. Guaranteed.

Are fees visible before paying?

Yes, absolutely. Fees are calculated and clearly displayed when creating the transaction, before any payment. No surprises.

Can I negotiate the fees?

No, fees are fixed and automatic based on the pricing grid. This ensures fairness for all users.

Is there a minimum amount?

Yes, the minimum transaction amount is €30. Below that, protection fees are not viable.

Are fees refunded if the transaction is cancelled?

If the transaction is cancelled before payment, no fees are charged. If cancelled after payment (return, dispute), protection fees remain due as the service was provided.

Clear pricing for secure transactions

Get started now and benefit from TrustProtect protection.