Secure online payments
between strangers in the US
TrustProtect holds the buyer's money in escrow until the item is delivered and approved. Stop losing thousands to Facebook Marketplace, Craigslist and Cash App scams.
How a secure US payment works
4 simple steps. The seller never gets paid until the buyer is satisfied.
1. Buyer pays into escrow
The buyer pays via card or bank transfer (ACH). Funds go to TrustProtect — not the seller — and are held by Stripe.
2. Money is locked until delivery
Neither side can touch the funds. They sit in a regulated escrow account until both parties confirm the deal is done.
3. Seller ships with confidence
The seller ships the item knowing the money is guaranteed. No more wondering if the buyer's payment will bounce.
4. Buyer approves, seller gets paid
Once the buyer confirms receipt, funds are released to the seller's US bank account in 1–2 business days.
When you should use escrow in the United States
Facebook Marketplace
Buying a used iPhone, gaming console or furniture from a stranger? Pay through TrustProtect — never directly.
Used cars on Craigslist or AutoTrader
Big-ticket private sales should never use cash app, Zelle or Venmo. Use escrow instead — funds released only after the title transfer.
Freelance & remote services
Working with a US client you don't know? Have them deposit upfront in escrow. Get paid the moment the deliverable is approved.
High-value private sales
Watches, sneakers, collectibles, audio gear — TrustProtect keeps the cash safe until the buyer inspects and approves the item.
Why TrustProtect beats Cash App, Zelle and PayPal F&F
The peer-to-peer apps you're using right now have zero buyer protection.
Funds held by Stripe
Money is held in a regulated payment account. Stripe is licensed across all 50 US states.
No reversals after approval
Unlike PayPal Friends & Family or Venmo, once the buyer approves, the seller is paid. No 180-day chargebacks.
Built-in dispute resolution
If something goes wrong, our team mediates with full evidence (chat history, tracking, proof of delivery).
ACH or card payment
Buyers pay by card (instant) or US bank transfer (no card fees). Sellers receive USD directly to their US bank account.
What TrustProtect actually protects you from
Item not as described
The buyer can refuse approval if the item received differs from the listing. Funds stay in escrow until the dispute is resolved.
Item never delivered
If the seller never ships, the buyer is automatically refunded — no chargebacks, no headaches.
Buyer disappears after delivery
Auto-release timer kicks in: if the buyer doesn't approve within 7 days of delivery, funds are released to the seller automatically.
Cash App / Zelle / Venmo scams
These apps offer ZERO buyer protection — once you pay, the money's gone. TrustProtect holds the money instead.
Frequently asked questions
Is TrustProtect available everywhere in the United States?+
Yes. TrustProtect works in all 50 US states. Both buyers and sellers must have a US bank account or US-issued debit/credit card. Funds are held in USD throughout the transaction.
How is this different from PayPal Goods & Services?+
PayPal allows the buyer to charge back up to 180 days after the sale, even after they've received the item. With TrustProtect, once the buyer clicks 'Approve', the seller is paid for good. No chargebacks, no surprises 6 months later.
What does TrustProtect cost?+
There's a small percentage fee on the transaction amount (transparent and shown before you pay). The buyer covers it by default. No subscription, no monthly fees, no hidden charges.
Can I pay by ACH bank transfer instead of card?+
Yes. ACH is supported for US transactions, which avoids card processing fees. The buyer initiates the transfer; the funds are held in escrow as soon as Stripe confirms them (usually 1–3 business days).
What happens if the buyer and seller disagree?+
Open a dispute from your dashboard. Our team reviews the chat history, tracking, photos and any other evidence, then mediates a fair resolution. Most disputes are resolved within 48 hours.
Is my personal information safe?+
Yes. We never share your email or phone with the other party until both sides agree to the transaction. All payment data is handled by Stripe (PCI-DSS Level 1 certified).
Stop wiring money to strangers.
Open a TrustProtect transaction in 30 seconds. The seller doesn't get paid until you say so.
Available across all 50 states · USD payments · ACH & card supported