Don't send money directly to strangers. TrustProtect holds your payment in escrow until you receive and approve your purchase. If anything goes wrong, you get your money back.
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Every year, UK consumers lose over £580 million to online fraud. TrustProtect eliminates these risks.
You pay but never receive the item. With TrustProtect, funds are held until you confirm receipt.
Seller disappears after payment. Our escrow ensures they can't touch your money until you approve.
Item doesn't match the listing. Inspect before approving — request a return if it's wrong.
Risky direct bank transfers. Stripe handles all payments with bank-grade encryption.
STEP 01
Payment is processed by Stripe and held in escrow. The seller can't touch it.
STEP 02
Get your item and check it matches the description. Take your time.
STEP 03
Happy? Approve and the seller is paid instantly. Problem? Request a return.
12,000+
Transactions secured
£0
Lost by our users
4.9/5
User rating
100%
Sellers paid
When you buy through TrustProtect, your payment is held in a secure escrow account. The seller cannot access the funds until you confirm you've received the item and it matches the description. If anything goes wrong, you can open a dispute or request a return.
Yes! TrustProtect works across the UK. Payments are processed in GBP via Stripe, and our platform is fully available in English.
You can refuse to approve the transaction and request a return. The seller must accept the return (or our team arbitrates). Once the item is returned, you're refunded automatically.
Buyer protection fees start at 5.9% + £1 for transactions up to £1,000, then decrease for larger amounts. The seller receives 100% of the agreed price with no fees.
Absolutely. We use Stripe, certified PCI DSS Level 1 — the highest level of payment security. Your card details are never stored on our servers.
Join thousands of users who buy and sell safely with TrustProtect escrow.